Using the Web App - As an Admin

Audio Files

• About audio files

Auto Attendants / Caller Menus

• About auto-attendants

Call Flows

• About call flows
• Configuring call flows

Call Forwarding

• About call forwarding

Call Recordings

• About call recording

Custom Greetings

• About custom greetings

Devices

• About Devices

Phone Numbers

• About phone numbers

Schedules

• About schedules

Smart Routing

• About smart routing

User Groups / Departments

• Adding a user group to a call flow