Using the Web App - As a User

Analytics

• About Analytics

Caller ID Settings

• About Enhanced Caller ID
• Configuring your Caller ID settings

Checking Voicemail

• Reviewing voicemail messages in the web app
• Understanding voicemail subscriptions

Device Settings

• Adding, removing and configuring devices
• About Devices

Reviewing Call Recordings

• Reviewing call recordings in the web app
• Understanding call recording subscriptions

Subscriptions

• About Subscriptions
• Viewing your subscriptions
• Changing notification preferences for voicemail and call recordings

User Profile Settings

• Changing your user password
• Locating your extension number

Voicemail Settings

• Reviewing or changing voicemail notifications
• About voicemail
• Changing your voicemail greeting