Using the Web App - As a User

Analytics

• About Analytics

Caller ID Settings

• About Enhanced Caller ID
• Configuring your Caller ID settings

Checking Voicemail

• Understanding voicemail subscriptions
• Reviewing voicemail messages in the web app

Device Settings

• About Devices
• Adding, removing and configuring devices

Reviewing Call Recordings

• Understanding call recording subscriptions
• Reviewing call recordings in the web app

Subscriptions

• About Subscriptions
• Viewing your subscriptions
• Changing notification preferences for voicemail and call recordings

User Profile Settings

• Changing your user password
• Locating your extension number

Voicemail Settings

• About voicemail
• Changing your voicemail greeting
• Reviewing or changing voicemail notifications