Sending a Text Message

Sending Messages from the Messages Screen

With our Text Messaging feature, you have the capability to send messages to one User/Contact or to multiple.  To send a text message to other Users and/or Contacts from the Messages screen, follow these steps:

  1. Open the Tresta Mobile App
  2. Tap Messages at the bottom of your screen
  3. Tap on the Compose Message icon at the top right corner of your screen, it appears as a paper and pen icon
  4. Select from the drop-down menu the phone number you are sending the message from in the Send From field
    1. Note: Multiple phone numbers will only appear when you have multiple hosted numbers configured to send/receive text messages.
  5. Type and Select the name(s), or phone number(s), of the person(s) you are wanting to send a message to
    1. Note: You will want to have the User phone number(s) added to your Contacts on your device If you are sending a message to another User and the User’s phone number has not been previously added to your Contacts on your device, the User number will not appear here
  6. Compose your message in the Message field
  7. Tap Send when ready

Sending Messages from the Contact Screen

To send a text message to other Users and/or Contacts from the Contacts screen, follow these steps:

  1. Open the Tresta Mobile App
  2. Tap Contacts at the bottom of your screen
  3. Select the User/Contact from the Contacts list
    1. Note: If a User has a Schedule configured through the Web App, then you’ll need to go to the Messages screen to begin sending a message
  4. Tap on the Message icon next to their number to begin composing your message
  5. Verify the phone number in the Send From field is correct, otherwise select the phone number from the drop-down menu
  6. Tap the Plus icon next to the To field to add additional Users/Contacts to include in the text message
  7. Compose message in the Message field
  8. Tap Send when ready

To learn more about configuring Users for Messaging, see Disabling and Enabling Text Messaging or Changing the Authorized Users for Text Messaging on a Phone Number

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