Sending Messages from the Messages Screen
With our Text Messaging feature, you have the capability to send messages to one User/Contact or to multiple. To send a text message to other Users and/or Contacts from the Messages screen, follow these steps:
- Open the Tresta Mobile App
- Tap Messages at the bottom of your screen
- Tap on the Compose Message icon at the top right corner of your screen, it appears as a paper and pen icon
- Select from the drop-down menu the phone number you are sending the message from in the Send From field
- Note: Multiple phone numbers will only appear when you have multiple hosted numbers configured to send/receive text messages.
- Type and Select the name(s), or phone number(s), of the person(s) you are wanting to send a message to
- Note: You will want to have the User phone number(s) added to your Contacts on your device If you are sending a message to another User and the User’s phone number has not been previously added to your Contacts on your device, the User number will not appear here
- Compose your message in the Message field
- Tap Send when ready
Sending Messages from the Contact Screen
To send a text message to other Users and/or Contacts from the Contacts screen, follow these steps:
- Open the Tresta Mobile App
- Tap Contacts at the bottom of your screen
- Select the User/Contact from the Contacts list
- Note: If a User has a Schedule configured through the Web App, then you’ll need to go to the Messages screen to begin sending a message
- Tap on the Message icon next to their number to begin composing your message
- Verify the phone number in the Send From field is correct, otherwise select the phone number from the drop-down menu
- Tap the Plus icon next to the To field to add additional Users/Contacts to include in the text message
- Compose message in the Message field
- Tap Send when ready
To learn more about configuring Users for Messaging, see Disabling and Enabling Text Messaging or Changing the Authorized Users for Text Messaging on a Phone Number