Whether you know it or not, your smart phone blocks a lot spam text messages from reaching you. And while Tresta's text messaging feature is very similar to the one on your phone, its capability to filter out junk messages is limited.
We recommend you do the following with spam text messages:
Do not respond.
Many companies send an opt out option (STOP) when sending robo messages, however, some scammers use this as an opportunity to test numbers and see if anyone responds. Unless the caller knows the text is from a reputable company, tell them not to respond.
Delete the messages.
Delete messages that ask you to confirm or provide personal information. Any legitimate business will never ask for account information over text or email.
Guard your private info.
Never give out the following over text: your Social Security number, credit card numbers, and bank account numbers. These can be used to steal your money or open new accounts in your name.
Please know that our development team is actively seeking a solution to remedy this issue. If you ever need to chat, our support team is available M-F, 8am-8pm EST.
You can read more about spam texts on the FTC's website here.