I received an error message when uploading an audio file. Help me!

If you attempted to upload an audio file and received an error message, it is likely that we do not support the file type you uploaded to the system.

Below is an image showing the error message when attempting to upload an mp4 file type. 

Screen_Shot_2019-05-03_at_2.23.05_PM.png

As you can see from the image, Tresta supports MP3, WAV, WMA and M4A file formats for audio files and the size cannot exceed 4 MB.

If you continue to experience issues when uploading audio files or have other questions, please visit the Contact Us page to reach our support team. They are available 24/7/365.

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