If you have the mobile app installed, you can use the Enhanced Caller ID feature on your phone when receiving a call through your Tresta phone system. Enhanced Caller ID means that you can see two phone numbers as the Caller ID:
- the caller's phone number
- the Tresta phone number the caller dialed to reach you
There are two options for Enhanced Caller ID settings. To customize your Enhanced Caller ID, do the following:
- Log in to your web app
- Configure your Enhanced Caller ID to your preferred style.
Note: If you do not have the mobile app installed on your phone, but are still sending callers to your phone as a device, you will only see the caller's phone number as the Caller ID.
Enhanced Caller ID will show as a Push Notification about 2 seconds after your phone begins to ring. This feature is enabled by default on iPhone, and can be adjusted in the app settings.
Android users do not need to take any additional steps after installing the mobile app.