If you have the mobile app installed, you can use the Enhanced Caller ID feature on your phone when receiving a call through your Tresta phone system. Enhanced Caller ID means that you can see two phone numbers as the Caller ID:
- the caller's phone number
- the Tresta phone number the caller dialed to reach you
There are two options for Enhanced Caller ID settings. To customize your Enhanced Caller ID, do the following:
- Log in to your web app
- Configure your Enhanced Caller ID to your preferred style.
Note: If you do not have the mobile app installed on your phone, but are still sending callers to your phone as a device, you will only see the caller's phone number as the Caller ID.
iPhone Users:
Enhanced Caller ID will show as a Push Notification about 2 seconds after your phone begins to ring. This feature is enabled by default on iPhone, and can be adjusted in the app settings.
Android Users:
Android users do not need to take any additional steps after installing the mobile app.