About Enhanced Caller ID

If you have the mobile app installed, you can use the Enhanced Caller ID feature on your phone when receiving a call through your Tresta phone system. Enhanced Caller ID means that you can see two phone numbers as the Caller ID:

  • the caller's phone number
  • the Tresta phone number the caller dialed to reach you

There are two options for Enhanced Caller ID settings. To customize your Enhanced Caller ID, do the following:

Note: If you do not have the mobile app installed on your phone, but are still sending callers to your phone as a device, you will only see the caller's phone number as the Caller ID.

iPhone Users:

Enhanced Caller ID will show as a Push Notification about 2 seconds after your phone begins to ring.  This feature is enabled by default on iPhone, and can be adjusted in the app settings.

Android Users:

Android users do not need to take any additional steps after installing the mobile app. 

 

 

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