Whether you’re a single user or a company with hundreds of employees, Tresta provides a powerful and flexible system to help you manage your business phone calls and texts.
To manage how your phone number is routing calls and texts, sign in to the web app from a desktop computer. Inside the web app, you can:
- Control how incoming calls are routed
- Control who is able to place calls from a phone number
- Turn off the “press 1 to accept” prompt on incoming calls
- Control who is able to view, send, and reply to text messages.
- Manage caller ID display options
- Manage phone numbers
- Manage users
- Manage groups
- Manage forwarding numbers
- Manage voicemail options
- Turn call recording on or off and controlling who can access call recordings
- Use an auto attendant to route callers with a menu of keypress options
- Use extensions to route callers with 4-digit extensions at your main menu
- Use audio files (custom greetings) in your call flows
- Utilize Tresta’s free voice talent service to record audio files and voicemail greetings
- Use schedules to route calls differently based on the day and time
- Use groups to route calls to teams and departments with simultaneous ring to all members
- Create hunt groups to offer calls to a group of people in a pre-specified order